GENERAL

What is the notice period required for customised cake order?
We require 1-2 week(s) notice period for customised cakes, cupcakes, macarons, cookies and subject to our available slots. For event order, dessert table and wedding cake, we require notice period of at least 3-4 weeks in advance subject to technicality of design and to our available slots. Kindly book your custom design cakes in advance to avoid disappointment. We reserve the rights to deny orders which are less than our required notice period and slot available (including orders in discussion but with no confirmation). For last minute orders, there will be additional 30% charges from original price. Confirmed orders are orders secured with minimum 50 % deposit payment made. Receiving invoice from our end is NOT confirmation of order. We strictly do not allow major changes on cake (figurine design, colors, concept) 1 week before due date. We reserve the rights to impose additional charges for changes made after agreed upon design.
Handling of cakes
Custom design cakes are delicate items that require careful handling at all times. Cake need to be kept in cool environment (cold air conditioning) and cake is advisable to keep in fridge if not used beyond 3 hours. Our cakes are not designed to place in outdoor environment. For outdoor party, we encourage to opt for dummy cakes. For self-pick up, kindly ensure vehicle air conditioning is cold. Cakes need to be placed on a flat surface (ie: bottom of car seat). Kindly avoid sharp cornering and emergency break. We encourage customer to bring along a company to care for the cake while on the road.
Do you Provide delivery?
We provide delivery service using third party delivery service (SENDER,GO GET) as well as our in-house delivery. We encourage customer to self-pick up from our outlet at Petaling Utama Avenue. Earliest delivery time is at 10 am and last delivery is at 8pm. Additional charges are applicable for delivery beyond this hour. Our delivery slot is by hourly basis (ie-10am-11am). Delivery efficiency during peak hours (ie:morning and evening) is subject to traffic flow. For items self-pickup and delivery using third party delivery service, we do not bear the risk for the items once it has left our premise and damage occured thereafter will not be borne by us.
What is the delivery charge rate?
Delivery charges are as below: Third party delivery service (SENDER, GO GET): RM40 for standard 1 tier cake (RISK NOT BORNE BY US). In house delivery service (using our own team): RM60 for standard 1 tier cake (RISK FREE) In House delivery service RM80 for 2 tiered cake above, dessert table and event orders for KL and PJ area. Outstation delivery are calculated based on distance inclusive of toll charges.
Can We do Self Pick Up?
Yes. Self-pick up is available only at our Petaling Utama HQ office. For items self-pickup and delivery using third party delivery service, we do not bear the risk for the items once it has left our premise and damage occured thereafter will not be borne by us.

 

PRICING

How do you price your cake?
Our custom design cakes are priced according to the complexity and originality of design. Complexity of design is based on the technical skills required (ie: sharp edging, figurine making, number of colors on cake, gravity defying, slanted surface, carved shape). All our cakes quoted price are based on labour hours required for making the cakes and materials used. Quoted prices are based on required design from client based on rough sketch from client or photo references (with explanation of changes required based on photo references). We do charge extra for requirement to conceptualize new design for cakes. Designing fees are from RM50 onwards for standard 1 tier cake with 3 photo references (excluding detailed sketching)
Price Guide for Buttercream Cakes
Buttercream cake 1 tier- Standard size 6 inch diameter – 6 inch height ; RM280 (with 1 choice standard fresh flower deco, chocolate, macarons , with less than 5 colors, no unusual color requirement and dark colors: ie royal blue). Fondant figurine add on is from RM80 for non-complex figurine with size of 5 inch height. Buttercream cake 2tier- Size of 8 inch diameter+ 6 inch diameter (from RM600) (with (with 1 choice standard fresh flower deco, chocolate, macarons , with less than 5 colors, no unusual color requirement and dark colors: ie royal blue). Fondant figurine add on is from RM80 for non-complex figurine with size of 5 inch height.
Price Guide for Fondant Cakes
Fondant cake 1 tier- Standard size 6 inch diameter- 6 inch height : RM450 (with 1 non-complex figurine; 5 inch height, less than 5 colors, no unusual color requirement and dark colors; ie royal blue, navy blue, burgundy) Fondant cake 2 tier- Size of 8 inch diameter + 6 inch diameter (from RM850 )( with 1 non-complex figurine; 5 inch height, less than 5 colors, no unusual color requirement and dark colors; ie royal blue) For pricing information, kindly refer to how to order (INSERT LINK TO THE ORDER FORM) section and advise on your required design and serving size for us to provide you a quote. We advise our cake design according your budget
Is there additional GST charges?
At present, we do not impose GST on our cake price.
Is the price quoted inclusive of delivery?
Quoted price for cake is not inclusive of delivery charges. However, we provide free delivery for KL and PJ area for orders above RM1,500. Delivery charges do not include service to set-up, assisting to lay out dessert table items. We require at least 50% deposit for confirmation of order.
Can I get my deposit back in the event that I cancel my order?
Deposit paid are not refundable. We require FULL payment for order 1 week before pick up / delivery of cake.

 

DESIGNER CAKES

What are the cakes sizes available?

Our standard cake size is 6 inch diameter with height of 6 inch or 7 inch height. We prefer to keep to keep our cake looking tall and sleek because we believe it portray a more elegant look.

​Other size (round shape) available are:

​4 inch , 5 inch, 6 inch, 7 inch, 8 inch , 9 inch, 10 inch, 12 inch, 14 inch.

​Cake height:

​Minimum 3.5 inch height. Standard height is 6 inch. For height requirement, kindly consult us.

Why Does Your Cake charges by Size and Not WEIGHT?

Kindly take note that our cakes go by sizes (ie: number of servings) and not by weight. This is because the sugar work on the cake would contribute to the overall weight of the cake and is not a fair justification to the serving size.

OK, So how do I know what is the Serving size? (how many people can I feed with my cake?)

Our standard size for customise cakes are usually 6 inch diameter with 6 inch height (suitable for 15 servings). Our smallest available size is 4 inch diameter.

Below is a rough guideline for number of cake servings according to size. We will recommend to consider beyond your number of guest (ie: type of guest crowd, other food available) for your chosen cake sizes to avoid excessive cake wastages. Tiered cakes are also available in dummy form. In case you are wondering, dummy layer has no cakes inside but styrofoam covered entirely with fondant and edible material to look like a real cake on the outside.  Kindly consult us for suitable cake sizes for your celebration.

Can I have my cakes in other shape?

We prefer to keep our cakes in round shapes. For square/rectangle or other shapes, kindly consult us.

Kindly take note that some cakes design are required to comply with certain standard size or minimum size.

 

MACARONS

Do you sell loose macarons?
Yes. We offer both loose macaron and macaron tower.
What are the sizes available for Macaron tower?
  • 30 pcs size tower : (23cm) (3 regular colors , max 3 flavours) –RM180
  • 40 pcs size tower: 30cm (3 regular colors, max 4 flavours) – RM240
  • 55 pcs size tower: 40cm (3 regular colors, max 5 flavours)- RM330
  • 75 pcs size tower: 53cm (3 regular colors, max 7 flavours) – RM450
I want gold/silver macarons.
Additional charges are applicable for full gold/silver coated macaron:
  • 30 pcs size tower: additional RM30
  • 40 pcs size tower- additional RM40
  • 55 pcs size tower- additional RM50
  • 75 pcs size tower- additional RM70
What is the minimum order for delivery?
In order for us to deliver, we need a minimum RM1000 order for Macarons.
Do you have darker/ intense colour macarons?
Yes, we do. For intense colour like royal blue or burgundy, there will be an extra charge of RM2/piece. NOTE: Kindly take note that intense color macaron (ie: royal blue, black, dark red) require extra coloring and may stain teeth/mouth when consumed.
Do you do customized macarons?
Yes, we do. Customised shaped macarons: RM8/pc onwards Calligraphy hand written macarons: additional RM2/piece Floral hand painted macarons: additional RM3/piece

 

ANY OTHER QUESTIONS

Food Allergy

All our cakes are alcohol free unless stated otherwise.

Do inform us beforehand if any there are any food allergy.

I can’t find what I want!!

If you’re looking for something that is not available on our menu, kindly fill this form and we shall get back to you.

Alternatively, you can send your required design via whatsapp to our number at 0126891470 or email to info@foretblanc.com with details of your Name, Date Required for Cakes, Photo of design.